Privacy

Who we are

Megafix Pty Ltd (ABN 63 601 989 262), 32 Irwin Street, Bellevue WA 6056. Contact: accounts@megafix.com.au · 1300 622 555.

What we collect and why

Through this portal we collect: account details for logged-in customers (name, email, linked customer number); quote and order details you submit; and, if you apply for a trade account, the information on the credit application — including company details, directors' and guarantor's names and contact details, bank details, trade references and an electronic signature. We collect this to operate your account, process quotes and orders, and assess and manage credit applications.

How it's stored and who sees it

Information is stored in Megafix's systems hosted on Microsoft Azure (Australia). Credit application details (including bank details and signatures) are encrypted at rest and are accessible only to authorised Megafix staff. We do not sell your information. We may disclose credit information to credit reporting bodies and other credit providers as described in the credit application terms, and to service providers who help us run the portal.

Retention

We keep information for as long as needed to run your account and meet our legal and tax obligations, after which it is deleted or de-identified. (Specific retention periods to be confirmed.)

Access, correction and complaints

You can ask us to access or correct your personal information, or make a privacy complaint, by contacting accounts@megafix.com.au.